Exceptional stays. Extraordinary services. All in one ecosystem.
Live ops: Concierge Center · Service Requests · Support & Disputes · Vendor Management. Peek: Reservations Overview (from request reservationIds — not a booking engine). Illustrative: dashboard chart bars, Platform Revenue (unavailable), photography. Not available yet: Advertising & Promotions · Finance · Compliance. Payments and live dispatch are not connected.
Platform vendor commission 10% on fulfill (not collected yet) — not a guest charge. Ads / Finance / Compliance remain unavailable.
Property-entry clearance: ops request only — never approve/deny/grant. Owner/manager decide at /host-clearance/?as=u-jlj. Assign stays blocked until clearance approved.
Founder walk (single engine · contract): Guest request → Ops triage/assign → Vendor ack/quote/fulfill (Rampart menu → Services · no vendor persona chrome) → Guest status. Property-entry only: Ops request clearance → owner/manager decide. Fee 10% collected:false · not a guest charge. Ads/Finance/Compliance DISABLED. Cite founder-bar-integration-contracts-20261027/CONCIERGE-REQUEST-PATH-CONTRACT.md.
Booking & Service Activity
Illustrative
● Reservations series (illustrative chart)● Service Requests series (Illustrative chart — KPIs/status are live inbox counts)
Service Request Status
Live counts from GET /api/ops/inbox — not the decorative chart.
0Open Requests
Quick Actions
Recent Concierge Requests
ID
Service
Guest
Property
Status
Vendor Applications
Upcoming Arrivals — Platform Overview
Peek — reservationIds from ops requests only. Not a booking engine. Owners/managers retain booking control.
Platform Revenue
Unavailable
Requires verified REVIAQO service ledger. Rental income belongs to authorized property operators and must not be counted as platform service revenue.